HIV Case Management

Case management, as part of Spokane Regional Health District's HIV/STD Services program, is a confidential, client-centered process that links HIV-positive individuals to services to ensure timely, coordinated access to medically appropriate levels of health and supportive services.

Program professionals work with individuals to develop an action plan to assist in achieving and maintaining stability across a multitude of life domains.

Case management is for people living with HIV who could benefit from support, advocacy, referrals, and linkage to health insurance and community resources, information and education, skill building or coordination of services around their health condition.

Case management can include linkage to the following resources*:

• Primary medical care
• Oral health care
• Medical nutrition services
• Medication/adherence
• Home health care
• Entitlement programs
• HIV health access benefits
• Mental health services
• Substance abuse treatment
• Housing
• HOPWA
• Social/emotional support
• Medical transportation
• Legal resources
• Linguistic services
• Knowledge of HIV disease
• Tobacco prevention
• Sexual and reproductive health
• Self-efficacy
• Food insecurity/meal programs
• HIV specialty medical care
• HIV risk behavior prevention

*Some resources have an eligibility criteria.

• Proof of HIV diagnosis
• Proof of Washington state residency
• Proof of household income
• Proof of any health coverage status

For an appointment for case management services call 509.324.1542

HIV/STD case management, as part of HIV/STD Services are located at:

Spokane Regional Health District
1101 West College Avenue
Second Floor, Room 210
Spokane, WA 99201-2095

Office hours are Monday- Friday 7:30 a.m. to 4:30 p.m.
(Other times may be accommodated by appointment)

The HIV/AIDS Advisory Board (HAAB) was created to provide input from clientele regarding the design and delivery of Spokane Regional Health District's care services. The HAAB provides guidance on policy and programmatic issues affecting the lives of clients. If an individual is interested in more information on HAAB membership call 509.324.1542.