Coronavirus Disease 2019 | COVID-19

If you are concerned that you have symptoms of COVID-19 or that you have been exposed, contact your healthcare provider or nurse triage line. See options under the “Contact Medical or Insurance Providers” section below.

If you are directed to an emergency room or urgent care to be evaluated, call before going in. Please see the following information from the Washington State Department of Health (DOH).


Please visit the DOH COVID-19 testing information page to learn more about the testing process.


If you have tested positive for COVID-19, you should remain under home isolation precautions for 7 days OR until 72 hours after fever is gone and symptoms get better, whichever is longer.

If you have fever with cough or shortness of breath but have not been exposed to someone with COVID-19 and have not tested positive for COVID-19, you should stay home away from others until 72 hours after the fever is gone and symptoms get better. Learn more about testing positive.


To learn what you can do to prepare for a COVID-19 outbreak in our community, please visit our Personal Preparedness page.


For up-to-date information about COVID-19 insurance coverage in Washington State, please see the Office of the Insurance Commissioner’s coronavirus page.

If you currently do not have health insurance:

The Washington Health Benefit Exchange has announced a limited-time special enrollment period for qualified individuals currently without insurance. The special enrollment period runs through April 8, 2020 and allows uninsured individuals to enroll through Washington Healthplanfinder. Learn more

Contact a Medical or Insurance Provider

Medical Providers


Visit the Virtual Care page


Schedule a Virtual Visit

Kaiser Permanente

Start an E-visit or Care Chat or schedule a telephone or video appointment. Call the Consulting Nurse Service 24 hours a day at 1.800.297.6877.


Text “COVID” to 424.354.4956. You will then receive a text with screening questions, identifying whether you should call to speak with our triage team. A phone or video appointment may be scheduled, if appropriate.

Insurance Providers


People can sign in to their digital account to see what care options are available.

Insurance Nurse Hotlines & Triage

Most health insurance plans have a nurse hotline or triage that can help with questions about COVID-19. People can find the contact information on their insurance’s website or on the back of their insurance card.